At PolicyManagers®, we believe one of our most important assets is the trust our customers place in us. We are deeply committed to respecting your privacy and to properly manage the non-public personal information that you share with us. We do not sell your non-public information. We do not reveal or share your non-public information except with your permission or as authorized by law.
INFORMATION WE COLLECT
We collect information about you that is necessary to tailor our products and services to meet your needs, provide effective customer service, and comply with legal requirements. Examples of nonpublic personal information include names, addresses, social security numbers and other information you provide such as questions you ask by e-mail.
We collect nonpublic personal information about you, from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us, our affiliates or others;
- Information we receive from a consumer-reporting agency; and
- Information received in handling claims.
HOW WE USE INFORMATION ABOUT YOU AND YOUR COMPANY
We collect, retain, and use information about you only where we reasonably believe that it will help us to provide products, services, and other opportunities to you. We collect and retain non-public information about you only for specific business purposes and to fulfill our legal and regulatory requirements. Your non-public information is used to help us expedite transactions, provide you with personalized service and to effectively communicate with you.
SHARING INFORMATION WITHIN OUR RELATED COMPANIES
We may share some or all of the nonpublic personal information with our affiliates. In many cases, the information that is shared may be at your request or is necessary to administer, process or otherwise handle your transactions with us. In addition, we may provide this information to our affiliates in order to offer you products and services in which you may be interested.
Our family of companies includes insurance companies, insurance claims handling companies, other financial institutions and non-financial institutions. The nonpublic personal information and collected about you or your organization will be provided to our affiliated insurance companies. Neither PolicyManagers® nor its affiliates will disclose your nonpublic personal information except as permitted by law. We also may share information to combat fraud, in response to a court order, or at the request of government regulators.
SHARING OUTSIDE OF OUR FAMILY OF RELATED COMPANIES
We may share your non-public information with nonaffiliated third parties (unrelated companies) so that we may provide the products and services you request. These outside companies may handle some of your non-public information. These partners will abide by our policy. Some of these outside nonaffiliated third parties include insurers and claims adjusters who will consider your non-public information when processing your application, underwriting insurance, processing claims, or otherwise handle your transactions with us. In these and other circumstances permitted by law, we may share some or all of the information we collect with these nonaffiliated third parties. However, whenever we utilize a nonaffiliated third party to provide these services, they are required to follow federal privacy laws governing this notice.
PROTECTING AND SAFEGUARDING YOUR INFORMATION
To help prevent unwarranted disclosure of your nonpublic information as well as secure it from theft, we utilize secure computer networks and restrict access to nonpublic personal information about you or your company to those employees who need to know that information to provide products or services to you. In addition, we maintain physical, electronic, and procedural safeguards to guard our customers’ nonpublic personal information.
With respect to the PolicyManagers® website (www.policymanagers.com), we strive to protect your nonpublic personal information obtained through your use of our website. For example, when we are obtaining information from you, we use Secure Sockets Layer (SSL) encryption which is a guard against unauthorized access. You can check that the SSL security feature is in operation in two ways. When SSL is in use you will see an unbroken key or closed lock at the bottom of your browser and the URL will begin with "https" instead of "http". However, no data transmission over the Internet can be guarantee 100% safe. Since we cannot guarantee or warrant the security of any information you transmit to or from our website, you do so at your own risk. Once the transmission of data has been received, we will do our best to protect your information.
COOKIES AND OTHER SOFTWARE
Our website does use "cookies". A cookie is a small amount of data that is sent to your browser from a web server. This data is stored on your computer’s hard drive. Cookies or other software are used to remind us of who you are, assist us in tracking visitors to our site, to track responses to communications, applications and sales, process your submitted data, etc. You may be able to set your browser to notify you when you are sent a cookie. This will give you the chance to decide whether to accept or not to accept it. You should contact the provider of your browser for further information.
THE PROTECTION OF CHILDREN
We value and respect the privacy of children. We will not knowingly solicit information from children or knowingly market to children.
YOUR ACCESS RIGHTS
We maintain procedures to ensure that the information we collect is accurate, up-to-date, and as complete as possible. If you believe the information we have about you or your company in our records or files is incomplete or inaccurate, you may request that we make additions, corrections, or if it is feasible, that we delete this information from our files. You may make this request in writing (including your name, address, and policy number):
Director – Privacy Compliance
317 Riveredge Boulevard
Cocoa, FL 32922